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Security Policy

Security Notice

100% security online is paramount at and we understand just how important this is to our clients. This is why your security is a primary concern to us.

All the information that you provide to us is encrypted and transmitted via 128-bit SSL (Secure Socket Layer). SSL is the system used by all legitimate shopping sites worldwide. It is the industry standard for the transmission of credit card details. Your information is encrypted using a complex mathematical algorithm BEFORE being sent over the Internet. It is virtually impossible for an unauthorized party to seize the encrypted data. This is your assurance that your information is totally safeguarded by SSL.

You do not incur any extra charges for using this service.

The authenticity of our site has been established by and you are welcome to view certified information by double clicking on the padlock or unbroken key that appears at the bottom of your browser when you are on the secure part of our site.

Information and data collection at TradeTech New Zealand Ltd is also protected by firewall technology, and we have structural procedures in place to ensure data integrity is maintained at all times.

Your Bank can also provide you with additional information regarding the security of your credit cards.

Please contact us if you would like more information on security.

Insurance of goods in Transit

TradeTech New Zealand shall not be responsible for insurance of goods in transit. All goods are subject to limited carriers risk pursuant to Carriage of Goods Act 1979. Claims for loss or damage should be made direct to carrier. Goods sent overseas shall be insured at the customers expense.


All goods offered are from reliable and well known manufacturers and carry the manufacturer's guarantee.

Warranty on Video Heads is 12 months or 1000 hrs. No claim will be recognised for broken/dislodged Ferrite tips or damaged head, as installation of these components is beyond our control.

All products, except IC's/Semi-conductors are guaranteed against defects in manufacturing and are subject to full replacement.

A limited warranty also applies to some items, as incorrectly diagnosed faults can damage these parts.

The liability of TradeTech New Zealand for any loss or damage or injury arising directly or indirectly from any defect of the goods supplied, is limited to replacement or repair of such defective goods or damages, not exceeding the invoice value of such defective goods at the option of TradeTech New Zealand. TradeTech New Zealand shall not be liable for any loss, damage or injury caused by improper or incorrect operation or use of the goods supplied.
TradeTech New Zealand shall not be liable to 'the Customer' for any consequential or indirect damage or loss of any kind whatsoever. Any claim by 'the Customer' under this clause must be made in writing and received by Trade-Tech New Zealand within fourteen days after delivery of the goods.

You, 'the Customer'. expressly acknowledges that all goods and services acquired by 'the Customer' from TradeTech New Zealand for use in 'the Customers' business and that known or implied guarantees binding to TradeTech New Zealand (if any) under the Consumers Guarantees Act shall apply as between 'the Customer' and TradeTech New Zealand.
Any on-sell by 'the Customer' of goods or services supplied by TradeTech New Zealand for use in the business of 'the Customers' customer will be recorded in writing, signed on behalf of 'the Customer' ... expressly excluding any implied guarantee on the part of TradeTech New Zealand under the Consumer Guarantees Act.

Goods required for commercial use, a limited warranty applies.

Fair Trading Act or the Consumer Guarantees Act

New Zealand has some of the most rigorous standards and Government enforced acts to ensure the purchasing public get what they thought they were purchasing. All of our products comply and typically exceed these standards.

The Fair Trading Act
The Commerce Act
The Consumers Guarantee Act
The Sale of Goods Act

In summary these require that all goods sold to you must match or exceed descriptions and specifications given by us. If they do not, you are entitled to a refund of your purchase price, or a replacement of the item in question. Please note the definition, as it does not allow the customer to demand a refund or replacement because they have changed their mind or do not like the item. However, when goods are acquired for business purposes these acts shall not apply.

Terms and Conditions of Trade

For Trade Customers, the full Terms and Conditions of Trade can be found on the Terms and Conditions page.


Parts Division
We carry over 35,000 product lines including a large range of service and electronic spare parts for Televisions, Videos, Microwaves, HiFi and Home Audio, DVD, & Computer Products. We also carry Telephone Accessories, Service Tools, Service Chemicals, Aerials, Resistors, Capacitors, Transistors, Semi Conductors, Fuses, Power Packs, Switch Mode Power Supplies, Power Invertors, Fans, Leads, Plugs, Sockets & Interconnect Leads. We are also the New Zealand spare parts agent for Uniden and Philips.

A/V Division
The Audio Video Division has grown along with incredible advances in A/V technology. TradeTech now supplies a wide range of Prolink branded A/V Leads (including HDMI, Component & Composite), A/V and Speaker Cables, Plugs Sockets & Connectors, Distribution Systems, Speakers and Wall Brackets to Installers both large and small, Wholesalers and the General Public throughout New Zealand.

Remember to for future reference.